Treat Participants with respect, fairness, and without discrimination.

Educate Participants about their rights.

Seize every opportunity to engage with Participants and key individuals during the therapeutic process.

Safeguard participant information.

Develop opportunities for personalized information delivery, including 'easy-to-read' resources.

Utilize every opportunity to inspire Participants to engage with their communities.

Ensure Participants have the ability to provide feedback and make complaints in a manner that accommodates their communication and linguistic needs.

Ensure that Staff possess the necessary skills and competencies to effectively meet Participant needs.

Deliver positive behavior support services that meet or exceed relevant standards, including the NDIS Practice Standards, quality indicators, NDIS rules, and the Charter of Rights.

Exercise informed choice and control over their decisions and support options.

Have the freedom of expression, self-determination, and the ability to make their own decisions.

Access supports that promote, uphold, and respect their legal and human rights.

Access supports that honor and respect culture, diversity, values, and beliefs.

Be supported to make informed choices that maximize independence.

Access tailored support services that respect their individual goals and aspirations.

Receive high-quality disability supports that value participant feedback and are overseen by strong operational management that genuinely cares.

Have the autonomy to make decisions regarding their care and support.